Privacy Policy
Effective Date: August 24, 2026
Last Updated: August 24, 2026
At Machinery Connection, we respect your privacy and are committed to protecting the personal information you provide when using our website, requesting information, or purchasing our products.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared.
This policy is also intended to provide clear information about our privacy practices for customers using our website and purchasing products through Machinery Connection.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Full name
- Company name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order information
- Product information
- Payment and transaction information
- Information submitted through contact or inquiry forms
- Information provided when requesting a quote
- Website usage and technical information
We only request information that is reasonably necessary to provide our products and services, process orders, communicate with customers, and operate our website.
2. How We Use Your Information
Machinery Connection may use the information we collect to:
- Process and fulfill orders
- Arrange shipping and delivery
- Prepare quotations and invoices
- Respond to customer inquiries
- Provide customer service
- Communicate about orders and deliveries
- Process payments
- Handle returns, refunds, and exchanges
- Provide product and service information
- Maintain and improve our website
- Prevent fraud, unauthorized transactions, and misuse
- Comply with applicable legal and regulatory requirements
We do not use customer information for purposes unrelated to our business operations without appropriate notice or consent when required.
3. Payment Information
Payments may be processed through third-party payment providers.
When you make a payment, your payment information may be transmitted directly to the applicable payment processor. We do not intentionally retain complete credit or debit card numbers on our website when payment processing is handled by a third-party provider.
Customers should review the applicable payment provider’s privacy policy for information about how payment information is processed and protected.
4. Shipping and Delivery Information
When you place an order, we may share necessary information with shipping companies, freight carriers, delivery providers, or other service providers involved in fulfilling your order.
Information shared may include:
- Customer name
- Delivery address
- Telephone number
- Email address
- Order information
- Product information
We only provide information reasonably necessary to complete the applicable service.
5. Service Providers
Machinery Connection may work with trusted third-party service providers that assist with:
- Website hosting
- Payment processing
- Order processing
- Shipping and delivery
- Website security
- Website analytics
- Customer communication
- Technical support
These providers may process information on our behalf as necessary to provide their services.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and provide a better customer experience.
Cookies may collect information such as browser type, device information, pages visited, and general website activity.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics
We may use website analytics and similar technologies to understand how visitors use our website.
Analytics information may help us understand website traffic, improve website performance, identify technical issues, and improve the customer experience.
Where third-party analytics services are used, those services may collect information according to their own privacy policies.
8. Marketing Communications
If you voluntarily subscribe to our newsletter or marketing communications, we may use your email address to send information about our products, services, promotions, or company updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
We do not sell customer contact information to third parties.
9. Information We Do Not Sell
Machinery Connection does not sell customers’ personal information or contact information to third parties.
We may share information with service providers when necessary to process an order, complete a payment, arrange delivery, provide website services, or perform other legitimate business functions.
10. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Our website uses security measures designed to protect information transmitted through the website, including SSL/HTTPS encryption where applicable.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, complying with legal obligations, and protecting our business interests.
When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.
12. Children’s Privacy
Our website and products are intended for a general audience and are not directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the situation.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to request information about the personal data we maintain about you, request correction of inaccurate information, request deletion where applicable, or opt out of certain communications or processing.
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests in order to protect your information.
14. Florida Privacy
Machinery Connection is based in Florida and seeks to comply with applicable Florida privacy and consumer protection requirements.
Where applicable law provides privacy rights to consumers, we will provide the required information and procedures for exercising those rights.
Florida’s privacy law requires covered businesses to provide clear privacy notices describing categories of data collected, purposes of processing, applicable sharing, and available consumer rights. The law’s applicability depends on whether a business meets its statutory definition and thresholds.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
Machinery Connection is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or privacy practices.
The Last Updated date at the beginning of this policy indicates when the policy was most recently revised.
We encourage customers to review this page periodically for updates.
17. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Machinery Connection
604 Banyan Trail #812222
Boca Raton, FL 33481
United States
EIN: 11-3022978
Email: contact@machineryconnectioninc.store
Phone: +1 (806) 368-4010
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM